Variety of brands
From hatchbacks to SUV's
Short & long term hires
1-84 days+
Great customer service
Dedicated support
We can be contacted by calling 0203 322 6515 or emailing enquiries@365hire.co.uk
You can also reach us through our contact page.
When booking online, payment will be taken via our secure payment gateway. All major credit and debit card are accepted. Any payments made in branch, will also be taken by credit/debit card. All payment card used must be in the registered name of the hirer, or an additional driver on the rental agreement. Cash payments cannot be used to pay for rentals. All deposits are pre-authorised on debit/credit cards unless stated.
All parking fines and speeding ticket are first sent to us as the registered keeper of the vehicle. We will then search our database to see who the registered hirer at the time of the incident was. We then represent the ticket to the registered hirer who will receive the new fine in the post and can then pay to the relevant authority.
The fine appears with a new notice date, so you don’t have to worry about running out of time to pay.
An administration fee applies for all fines or tickets which we receive and have to represent.
All prices can be viewed online by using our booking widget and selecting your hire date and time. Available vehicles will appear with prices based on your selected hire date and time. All prices vary for each vehicle. Prices are shown for that particular vehicle or a similar vehicle within that vehicle group. We cannot guarantee that you will be given the exact vehicle shown in the display.
With our Prestige collection, all prices are indicated for each vehicle within each vehicle section.
Minimum age to hire a vehicle is 23. We are unable to provide a vehicle to anyone under the age of 23. Maximum age to hire a vehicle from us is 65. Age restrictions appear next to each vehicle when making a booking. Some vehicles are not available if you are under the ages of 25. For more information on this contact us.
When your rental begins, we pre-authorise some money in your account. This is a temporary hold on the available funds you have in your account. No money leaves your account, but your card holder preserves a sum of money that reduces your available balance. Once the rental period is over, and the vehicle has been returned, the authorisation hold will be released by your card issuer. It may take several days or weeks for the balance to be reflected in your account. You will need to check with your bank. As you were not charged, you will not see a credit in your account, but it’ll simply show your available balance. For further information on how pre-authorisation works, please contact your bank
We generally allocate 2 hours after the start time for those running late to collect the vehicle. If later than 2 hours, then we reserve the right to cancel or amend the booking.
If running late, please notify us immediately. We generally allow 30 minutes lateness without any notice. If no notice is given and you are more than 30 minutes late, you may be charged for an additional day’s hire, plus any associated late fees.
The level of additional cover you chose when booking your vehicle will determine whether you are charged for any damage. All our vehicles come with standard insurance, but you can purchase additional cover that protects you in case of any unexpected damages.
For more information check out our Additional Cover section which highlights our optional cover options.
We are members of the BVRLA (British Vehicle Rental & Leasing Association) and adhere to fair wear and tear guidelines and will not charge for general wear & tear during your hire.
You can visit our Fair Wear & Tear section for more information on general unchangeable damage.
Only named drivers on the rental agreement will be insured to drive the car. In order to add named drivers, all drivers and license holders must be present with their licenses at the time of booking.
Additional drivers can be added to your hire when booking online. Simply select this option from our Additional Options section.
Please note, all additional drivers must agree to our full terms and conditions, and also meet our hiring criteria.
Any unnamed driver who drives the vehicle will be driving uninsured and will be breaking the law. They will not be covered and all damage or any other liability will fall on the main driver. Unnamed drivers also risk getting 6 penalty points or losing their license if stopped by police or any other law enforcement agencies. If we receive evidence of vehicle misuse, you may be banned from renting vehicles from us
All reservations can be cancelled online, or by calling our cancellation line on 0203 322 6515 (network charges may apply). All cancellations are free if cancelled within 48 hours before collection. Prepaid bookings online will be refunded, minus a £50 admin fee.
If you fail to show up and have not cancelled your reservation, then the prepaid amount will be refunded. However, a no-show fee will be charged. If you later show up, at later time, a vehicle may not be available for you. Please visit our terms and conditions for more information on the no-show fee.
When booking a vehicle, it will be your responsibility to make sure you meet our hiring criteria before you pay online or attend the branch. We make it clear what requirements are needed in our terms and conditions, and you will need to agree to all conditions before you can hire a vehicle.
Our terms and conditions are available for your perusal. We cannot be held responsible if you fail to read our terms and conditions and pay for a vehicle online without meeting our guidelines. We reserve the right to cancel any bookings made online if the hirer doesn’t meet our rental criteria and shows up at the branch. Cancellation policies will still apply, and you will still be charged.
Minimum age to hire a vehicle is 23. We are unable to provide a vehicle to anyone under the age of 23. Maximum age to hire a vehicle from us is 65. Age restrictions appear next to each vehicle when making a booking. Some vehicles are not available if you are under the ages of 25. For more information on this contact us.
When booking a vehicle online, we aim to provide the displayed vehicle. However, in some cases, the displayed vehicle might be unavailable, and we will provide a similar vehicle within the same group.
Mon 9:00 – 18:00
Tue 9:00 – 18:00
Wed 9:00 – 18:00
Thu 9:00 – 18:00
Fri 9:00 – 18:00
Sat 9:00 – 14:00
Sun – CLOSED –
We generally allocate 2 hours after the start time for those running late to collect the vehicle. If later than 2 hours, then we reserve the right to cancel or amend the booking.
If running late, please notify us immediately. We generally allow 30 minutes lateness without any notice. If no notice is given and you are more than 30 minutes late, you may be charged for an additional day’s hire, plus any associated late fees.
All hirers must meet and agree to all our terms and conditions when hiring a vehicle.
Due to insurance reasons, we are only able to provide vehicles to customers who are between the ages of 23 and 65.
All hirers must have held a valid UK license for at least 2 years.
We can deliver and collect vehicles. You can book this service online when reserving your vehicle. Please view our Deliver & Collect section for more information.
All vehicles come clean in and out ready for you. As a safety precaution against the spread of COVID-19, all vehicles are also sanitised in and out when returned from each customer.
If you are unable to collect your vehicle, please inform us at your earliest convenience and we may be able to offer a delivery service. Cancellations are free up to 48 hours of hire. Failure to show up will incur a no-show charge. Visit our Deliver & Collect section for more information.
For more information on the DVLA sharing code please visit the UK Government page on sharing your driving licence information.
All additional drivers will need to be present at the time of collecting the vehicle as they will need to present their driving license and I.D documents in branch.
All additional drivers must bring the following ID documents with them:
For more information on the DVLA sharing code please visit UK Government page on sharing your driving licence information.
In the event of a theft, you will need to contact the police immediately and file a report. You will need to contact us immediately to provide the keys along with a reference number obtained from the police.
If the vehicle gets damaged, you will need to fill out the incident report form which can be located in the glove compartment in your car. You will need to contact us immediately to report any incidents and contact the police or ambulance if needed.
We make every effort to ensure the vehicles are regularly serviced, and well looked after. Unfortunately, in some instances a break down may occur.
If you break down there is a breakdown number which comes with your hire documents. There is also a sticker on the driver side window with a breakdown number. 24/7 assistance is available for all our vehicles if you ever break down.
If you lose the car key, you will need to contact us immediately. Additional key may take up to 48 hours to be replaced. Depending on the level of cover you chose, you may be charged for the replacement additional key is not covered under our standard cover
If you use the wrong fuel, you will need to contact us immediately. Depending on the level of cover you chose, you may be charged for assistance. Wrong fuel usage is not covered under our standard cover.
Smoking is strictly prohibited in all vehicles. If there is evidence of smoking, charges will apply for a full valet to remove the smell. Please view our Terms and Conditions for more information
Pets or animals are not allowed in any of the vehicles other than assistance dogs.
You will be responsible for the safe keeping of your assistance dog during travel in the hired vehicle.
We do not provide any dog restraints, and under any circumstances, we accept no liability for loss or injury to the dog during your hire period. You will also be responsible in making sure the dog doesn’t damage the interior of the vehicle whilst travelling. Fair wear and tear applies.
If involved in an accident, you will need to fill out the accident report form which can be located in the glove compartment in your car. You will need to contact us immediately to report any incidents and contact the police or ambulance if needed. You should never accept responsibility for an accident.
When your rental begins, we pre-authorise some money in your account. This is a temporary hold on the available funds you have in your account. No money leaves your account, but your card holder preserves a sum of money that reduces your available balance. Once the rental period is over, and the vehicle has been returned, the authorisation hold will be released by your card issuer. It may take several days or weeks for the balance to be reflected in your account. You will need to check with your bank. As you were not charged, you will not see a credit in your account, but it’ll simply show your available balance. For further information on how pre-authorisation works, please contact your bank
A rental agreement is a document that shows you have hired the car. It shows your personal details, and also details of the hired vehicle such as when it was hired, and when its due to be returned.
All hirers and additional drivers are presented with a rental agreement when collecting a vehicle.
365hire may allow vehicles to be taken abroad depending on the vehicle in question and depending on which country you wish to visit.
Additional charges may be incurred when taking the vehicle abroad. Please speak to an advisor in branch for more information
If you need to extend your rental, please contact the branch you hired from and an advisor will be able to help.
In order to hire a vehicle, you will need a DVLA share code which allows us to confirm your identity, and view details on your license. Your one-time pass code can be obtained by visiting the UK Government page on sharing your driving licence information.
You will need your driving license number, N.I number, and home postcode to use this
online service. Customers who have the old paper style license will be required to bring photographic I.D such as a passport, when collecting your vehicle.
If running late, please notify us immediately. We generally allow 30 minutes lateness without any notice. If no notice is given and you are more than 30 minutes late, you may be charged for an additional day’s hire, plus any associated late fees.
Should you require to return the vehicle early, please call us to inform us.
Please call us and we will arrange to have this topped up for you.
It is your responsibility to ensure that all belongings are removed before the vehicle is returned. We take no responsibility for lost items or items forgotten in any of the hired vehicles under any circumstances.
Should you realise you’ve forgotten any items in the hired vehicle, please call us immediately and we will check the vehicle for you.
All vehicles come with fuel. You will need to return the vehicle with the same level of fuel as when you collected it. Please check out our fuel page for more information regarding pre-paid full tank.
To create an account, register on the My 365hire page at the top right of our website. Once created you’ll be able to log in, and update contact information, view past and present bookings, and also book vehicles quicker next time.
We expect the vehicle to be returned in a clean and presentable state. Vehicles do not have to be washed before return, but we expect it back in a clean condition. Smoking in the vehicle is prohibited under any circumstances.
For a copy of your invoice please contact us and we will arrange this to be sent to you
Before you hire the vehicle, you will receive a full interior and exterior inspection of the vehicle. Should you notice any other damage to the vehicle which wasn’t highlighted at the time of the inspection, please contact us immediately.
All parking fines and speeding ticket are first sent to us as the registered keeper of the vehicle. We will then search our database to see who the registered hirer at the time of the incident was. We then represent the ticket to the registered hirer who will receive the new fine in the post and can then pay to the relevant authority.
The fine appears with a new notice date, so you don’t have to worry about running out of time to pay.
An administration fee applies for all fines or tickets which we receive and have to represent.
It is the hirers responsibility to pay any toll or parking charges.
If we receive any charges, we will either supply the driver’s details, and a new fine will be re-issued to the customer. Alternatively, we will pay the fine, and then invoice and bill the hirer.
Each fine incurs an additional administration charge and will be invoiced and billed to the hirer of the vehicle. For more information, please view out Terms & Conditions.
If you have problems with your tyre(s) during your hire, please contact us immediately on [TBC] for assistance
We provide tyre inflation kits which will get you to a safe location. Charges will depend on the level of cover you chose when collecting the vehicle. We have optional protection which covers you in the event of tyre problems, windscreen damage, or breakdowns. Contact us for more information on our optional cover.
Your rental advisor in branch will do a full vehicle inspection with you before you drive away
All vehicles come with standard cover, but to protect you further from any charges and to reduce your excess, we offer 2 types of additional cover:
Please visit our additional cover page for more information.
All parking fines and speeding ticket are first sent to us as the registered keeper of the vehicle. We will then search our database to see who the registered hirer at the time of the incident was. We then represent the ticket to the registered hirer who will receive the new fine in the post and can then pay to the relevant authority. If there was more than one driver on the rental agreement, the fine will be issued to the main driver who will need to contact the additional driver at the time of the contravention.
The fine appears with a new notice date, so you don’t have to worry about running out of time to pay.
An administration fee applies for all fines or tickets which we receive and have to represent.
Unfortunately, a physical driving license will be needed when hiring a vehicle. We are unable to accept photocopies or images of driving licenses.
Only named drivers on the rental agreement will be insured to drive the car. In order to add named drivers, all drivers and license holders must be present with their licenses at the time of booking.
Additional drivers can be added to your hire when booking online. Simply select this option from our Additional Options section.
Please note, all additional drivers must agree to our full terms and conditions, and also meet our hiring criteria.
Any unnamed driver who drives the vehicle will be driving uninsured and will be breaking the law. They will not be covered and all damage or any other liability will fall on the main driver. Unnamed drivers also risk getting 6 penalty points or losing their license if stopped by police or any other law enforcement agencies. If we receive evidence of vehicle misuse, you may be banned from renting vehicles from us
To book a vehicle online, simple go on the home page where you can book directly through our booking widget
All reservations can be cancelled online, or by calling our cancellation line on 0203 322 6515 (network charges may apply). All cancellations are free if cancelled within 48 hours before collection. Prepaid bookings online will be refunded, minus a £50 admin fee.
If you fail to show up and have not cancelled your reservation, then the prepaid amount will be refunded. However, a no-show fee will be charged. If you later show up, at later time, a vehicle may not be available for you. Please visit our terms and conditions for more information on the no-show fee.
The hire vehicle can only be collected by the registered hirer. Friends or family cannot collect the vehicle on the hirers behalf due to security reasons.
Friends and family however can be additional drivers on the rental agreement. All additional drivers will need to be present at the time of collecting the vehicle and provide the necessary requirements.
Once a booking is confirmed, you will receive email confirmation outlining full information for your hire. Additionally, if you placed an order through our website and registered for an account, you can also view past and recent bookings through the My 365hire section. To create an account, click on My 365hire at the top right-hand corner of the website.
Email confirmation will be received for every confirmed booking.
If log in details have been forgotten, please click the forgotten password link in the My 365hire section, where you will receive an email link to create a new password.
Simply click on the My 365hire tab on the top right-hand corner of the website.
Your account will show your contact details, where you can update anytime. It’ll also show all past and future bookings.
When booking online, payment will be taken via our secure payment gateway. All major credit and debit card are accepted. Any payments made in branch, will also be taken by credit/debit card. All payment card used must be in the registered name of the hirer, or an additional driver on the rental agreement. Cash payments cannot be used to pay for rentals. All deposits are pre-authorised on debit/credit cards unless stated.
We accept credit and debit card payments.
365hire provide the following services:
All prices can be viewed online by using our booking widget and selecting your hire date and time. Available vehicles will appear with prices based on your selected hire date and time. All prices vary for each vehicle. Prices are shown for that particular vehicle or a similar vehicle within that vehicle group. We cannot guarantee that you will be given the exact vehicle shown in the display.
With our Prestige collection, all prices are indicated for each vehicle within each vehicle section.
All vehicles come with standard hire insurance. Additional products can be added to your hire to lower your excess or provide additional services in case of breakdowns.
Visit our additional cover page for more information on insurance products.
All hire vehicles come with an unlimited mileage limit unless specified.
We provide vehicles on demand for every occasion. From a small car, or van, to a fancy car for special occasions; we have the right vehicle for you.
All our vehicles come in a pristine condition, inside and out, with adequate fuel ready to go. Our vehicles come fully insured, with no mileage limit. All special requests can be accommodated.
Our dedicated team caters to all customers with a more friendly, and personal approach. We are always easy to get hold of, and respond to all individual enquiries. All our customers are assigned with their very own account manager, who they can contact at any time.
Stay up to date with the latest offers and discover our newest vehicles, by signing up to our monthly newsletter.
To find out more about what we do with your data, please read our privacy policy.